A WBE SOMWBA Certified Company
Presidential Park
314 Main Street - Suite 106
Wilmington, Massachusetts 01887
designed by: AA&T Graphics
Toll Free 866.513.PERS (7377)
"To provide the elderly, disabled and their caregivers access to professional services helping them to face the challenges of daily living independently, safely, and in their own homes with dignity and respect."
See the Most Heartwarming and
Touching Presentation
A Parent's Wish
Be Safer At Home™
would like to express
our sincere gratitude to ParentsWish.com for
granting us permission
to post their link.
>
Q. What are the system requirements?
A. IBM Compatible PC or Notebook
Windows XP/ Vista *
Microsoft® Word **
Please ensure that you have installed the latest updates for your system.
* Windows XP/ Vista is recommended and will automatically recognize the
device. MedicTagTM also works with Windows NT/2000.
** If you do not have MS WORD or compatible word processor a FREE
open source Office Suite is available from OpenOffice.org at
Q. What information can I put on MedicTag™?
A. MedicTag™ comes with a template form installed, simply fill in as much or
as little information as you need.
Q. Can I save a backup copy of my emergency information?
A. Yes, when you have filled in the form we recommend that you save a back up
copy to your computer.
Q. Can I update or change my information later?
A. You can update your information whenever you choose. The information you
provide will be used by medical professionals to determine treatment. You
must always update the MedicTag™ with current information to insure
proper medical treatment.
Q. What happens if I accidentally erase my information or the template?
A. Contact support for a new copy of the software. A copy will be sent to you in a
zip file, simply unzip and copy the files onto the device and fill in your
information.
We also recommend that you save a copy of the form to your hard drive, you
can then restore it to your MedicTag™ if necessary (Item 3 above).
Q. What emergency services can use the MedicTag™ device?
A. Any emergency service with access to a PC or laptop can use them. Many
ambulance, rescue and police vehicles have laptop computers on board and
more are being equipped with them everyday.
Q. Can my doctor use them?
A. Yes most doctors offices have PC compatible computers with USB ports.
Your doctor can even update your medical information for you. You can also
copy and print out your information to take with you when seeing a new
physician.
Q. Can I put a "Do Not Resuscitate" order on my MedicTag™?
A. Because different states have different requirements, we do not include DNR
orders or Advance Directive (Living Will) forms as part of the MedicTag™
software. If you have an Advanced Directive form or a DNR order signed by
your doctor you may list it in the yellow highlighted area at the beginning of
the information form or in the "Additional Information" area at the end of the
form. Also indicate the location of the actual order form and the name and
contact information of the physician that signed it. You can also scan a copy
and save it to your MedicTag™.
Please contact your primary care physician, local hospital or health
department for information about DNR orders and Advanced Directive
forms.
Q. What if the program doesn't start automatically?
A. Click on "My Computer" then click on the MedicTag™ icon then click on
"Autorun". For a step by step guide click here. You can also get the text
version here if you want to print out the instructions.
Q. Why do I get the message "specified file not found" when I try to view
the form after I saved it?
A. Click on "My Computer" then click on the MedicTag™ red cross icon to view
the files on the MedicTag™ drive. The information form must be named
"MedicTag Information.doc" without the quotes. If you saved the form with a
different name than the original, the menu program will not be able to find it.
Another common error is saving the form with the wrong file type extension. It
must be " .doc ".
If you are using a word processor other than Microsoft Word, make sure it is
configured to save the form as a Word document with the .doc extension. For
example WordPad can only read .doc files, it cannot be used to save a file
with the .doc extension.
If you have saved the form in another format such as .rtf you will need to
contact support to obtain a new copy of the form.
Make sure the switch is to the LEFT when adding or updating your information.
The two most common questions .....
Q. What is the switch used for?
A. The switch can be used to make the unit "read only" by placing the switch to
the right, protecting your information from accidental changes. If you get an
error message similar to the one shown below the switch may be in the
LOCK position.
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